Privacy Policy

First Key International Real Estate ("First Key", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, why we collect it, and the choices you have.

Information we collect

We collect information you provide directly — such as your name, phone number, email address, and property preferences — when you submit an enquiry, request a valuation, list a property, apply for a role, or otherwise contact us through our website or offices. We also collect limited technical information automatically, such as your IP address, browser type, and pages visited, through cookies and analytics tools like Google Analytics and Google Tag Manager.

How we use your information

We use your information to respond to enquiries, arrange viewings, match you with suitable properties or buyers, process job applications, and communicate updates relevant to your request. We may also use aggregated, non-identifying data to understand how visitors use our site and improve it.

Sharing your information

We do not sell your personal information. We may share it with developers, landlords, or buyers/sellers directly relevant to your enquiry, and with service providers (such as email delivery and analytics platforms) who process data on our behalf under appropriate confidentiality obligations. We may also disclose information where required by UAE law or a valid regulatory request.

Cookies

Our site uses cookies and similar technologies to remember your preferences and measure site performance. You can control or disable cookies through your browser settings; some site features may not function as intended if you do.

Data retention and security

We retain personal information only as long as needed for the purposes described above or as required by law, and we apply reasonable technical and organizational measures to protect it against unauthorized access, loss, or misuse.

Your rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop using it for marketing purposes, by contacting us using the details below.

Contact us

Questions about this policy or how your data is handled can be sent to info@firstkeyint.com or Office 25-21, The Exchange Tower, Business Bay, Dubai.